Diabetes in Schools Website User Terms
This document sets out the terms and conditions for your use of the Website.
Please read this document carefully. By using the Website you acknowledge that you have received, read and agree to be bound by these Website User Terms, including as amended from time to time.
The information in this document is current as at 12 May 2025 and is subject to change. These Website User Terms may be varied as described in clause 11.
There are words used in these Website User Terms that have special meanings, which can be found in clause 15.
See also the Collection of Personal Information.
1 Getting started and Access
1.1 Access to this Website is provided to you by Diabetes Australia.
1.2 By using this Website you may learn about diabetes and diabetes management, including by reading the information published on the Website and by registering for, and participating in training courses.
1.3 By using this Website, including reading information published on this Website and registering for training and participating in training, you agree to be bound by these Website User Terms. When you sign into the Website for the first time, you also will be required to click to accept these Website User Terms.
1.4 You agree to keep your Access Code confidential. You must inform Diabetes Australia immediately by phone on 1800 637 700 (and follow up this phone call as soon as practicable in writing or email to [email protected]) after becoming aware of, or after suspecting that, your Access Code has become known to another person.
1.5 You must not disclose your Access Code to another person.
1.6 If notwithstanding clause 1.5, you disclose your Access Code to another person, you will remain responsible for everything which that person does on your account.
1.7 You must not access or use, or seek to access or use, information stored on the Website which you are not entitled to access or use.
2 Information published on the Website or provided in training
2.1 You agree that:
(a) you remain responsible for complying with all your legal obligations, including in relation to diabetes and the management of diabetes; and
(b) while reasonable care has been taken in the preparation of the material on the Website, you are aware that the information published on the Website and any training provided in connection with the Diabetes in Schools program, including training provided online and face-to-face training that is registered for using the Website:
(i) is of a general nature and may not be appropriate for your specific circumstances; and
(ii) under no circumstances is it intended to constitute (or be used as a substitute for) professional or medical advice to any individual and should not be relied upon in lieu of medical advice to diagnose, treat, cure or prevent diabetes. Diabetes Australia strongly recommends that people with diabetes seek advice from and consult with professionally qualified medical and healthcare professionals.
2.2 Diabetes Australia may update and change the materials available on the Website, including by removing materials, at any time in its discretion, and without notice to you.
3 Use of the Website
3.1 No component of the Website may be copied, reproduced, altered, edited, downloaded, denatured, transmitted or distributed in any way whatsoever, on any medium whatsoever, in whole or in part, without the prior written consent of Diabetes Australia. Only copying for private use is authorised for your own personal, private, non-commercial use, on your personal computer.
3.2 To the extent that our Website includes functionality that allows you to upload content to our Website (“your content”):
(a) you remain the owner of your content;
(b) you grant us an irrevocable, worldwide, perpetual, non-exclusive, royalty free licence to use, reproduce and communicate to the public your content for the purposes of operating our Website and providing services to you;
(c) you must ensure that your content does not include anything that is illegal, offensive, obscene, defamatory, breaches the intellectual property, privacy or other rights of any other person, or otherwise breaches any acceptable use rules that we post on our Website from time to time; and
(d) we may reject or take down your content at any time for any reason, including if we think in our discretion that it breaches these Website User Terms or otherwise is not appropriate for inclusion on our Website.
3.3 This Website is directed to users who are residing in and using this Website within Australia. We do not represent that content available on or through the Website is appropriate for use or available in other locations.
3.4 You must, in your use of the Website, comply with all applicable laws.
4 Our liability is limited
4.1 To the maximum extent permitted by law:
(a) neither Diabetes Australia nor any Third Party Service Provider makes any representations or warranties, either express or implied, as to the availability, merchantability, fitness for a particular purpose, or otherwise (including as to accuracy, authenticity, currency, availability, completeness or quality) with respect to:
(i) the Website;
(ii) any materials on the Website;
(iii) any information published on the Website; or
(iv) any training provided in connection with the Diabetes in Schools program, including training provided online and face-to-face training that is registered for, using the Website;
(b) neither Diabetes Australia nor any Third Party Service Provider makes any representation or warranty, either express or implied, that you or any other person should use the Website or rely on the information published on the Website, including information provided during any online training or information provided during face to face training. Diabetes Australia recommends that you conduct your own checks and obtain your own advice (including appropriate medical advice) regarding the information provided on the Website and any training provided in connection with the Diabetes in Schools program; and
(c) Diabetes Australia and each Third Party Service Provider exclude all liability (however described and whether arising under common law, equity, statute or otherwise and for whatever reason) relating to or resulting from the use of the Website by any person or participation in training, and for any loss or damage (however described) incurred by any person directly, or indirectly, as a result of:
(i) information published on the Website;
(ii) any training provided in connection with the Diabetes in Schools program, including training provided online and face-to-face training that is registered for, using the Website;
(iii) any unauthorised access to the Website;
(iv) any loss or corruption of any information on the Website; and
(v) any inaccuracy, error or delay in, or omission from, any information provided to you via the Website, including during training provided online and face-to-face training that is registered for, using the Website.
4.2 To the maximum extent permitted by law, Diabetes Australia and its Third Party Service Providers will not be liable for any indirect, special or consequential loss (including, without limitation, loss of profits or revenue (actual or anticipated), anticipated savings, business interruption, loss of reputation or loss of data or otherwise resulting from your, or anyone else’s, use of the Website).
4.3 To the extent that Diabetes Australia or any Third Party Service Provider are liable to you for any reason, to the maximum extent permitted by law, our liability to you (or any other person) is proportionately reduced, to the extent that your acts or omissions or the acts or omissions of any other person caused or contributed to the loss or damage.
4.4 You must take all action reasonably practicable to mitigate any loss or damage suffered by you in connection with the Website or your use of the Website.
5 Intellectual property
5.1 You acknowledge and agree that as between you and Diabetes Australia, all intellectual property rights in the Website (including in any material on the Website) throughout the world (except for any of your content) belong to Diabetes Australia, its Third Party Service Providers or their licensors.
6 Third Party Service Providers
6.1 You acknowledge that Diabetes Australia may engage Third Party Service Providers to provide the Website, any part of it and services made available on or relating to the Website, including to assist Diabetes Australia to operate and maintain the Website.
6.2 You acknowledge that Third Party Service Providers may have access to information stored on the Website, including any personal information you have provided Diabetes Australia.
7 Periods where system is unavailable
7.1 To the maximum extent permitted by law, Diabetes Australia makes no representation or guarantee that all services and functions offered through the Website (or the Website itself) are available at all times or that the Website will operate uninterrupted or are error-free.
7.2 You acknowledge (a) that it is technically impossible to provide the Website free from any defect at all times and Diabetes Australia cannot undertake to do so; (b) that defects may lead to the Website being temporarily unavailable; and that (c) operation of the Website can be affected by events and/or matters beyond our control, such as your internet connection. We may, at any time, alter or interrupt, temporarily or permanently, all or part of the Website to undertake maintenance and/or make improvements and/or changes to the Website. Diabetes Australia is not responsible for any alteration, suspension or interruption of the Website.
7.3 If you experience any technical issues with the Website, you may contact our support team by email at [email protected] or phone on 1800 637 700.
8 Security requirements
8.1 You must comply with any instructions we give you about how to use our Website and must not do anything that interferes with or adversely affects the normal operation of the Website (including the ability of other users to access or use the Website).
8.2 You are responsible for ensuring the security of the systems and devices that you use to access our Website, including through use of appropriate virus-checking and other security software.
8.3 You agree to accept the full cost of any necessary repair, correction and maintenance of any of your computer software or hardware, which may be necessary as a consequence of you accessing the Website.
9 Privacy and cookies
9.1 By accessing the Website and you providing us with any personal information, you agree that you are giving Diabetes Australia and its Third Party Service Providers express consent to collect, use, store and disclose such personal information on the basis specified in our privacy policy which may be accessed via the link below.
9.2 Our privacy policy sets our commitment to protecting personal information. A copy of the privacy policy is available by:
(a) calling 1800 637 700; or
(b) visiting the website at https://www.ndss.com.au/privacy-policy/
9.3 If you give Diabetes Australia personal information about someone else (including a student and their parent or guardian, and a school staff member or principal), you must make sure you have their permission and comply with the Privacy Act 1988 (Cth). You are responsible for letting them know that they can refer to Diabetes Australia’s privacy policy on how it will handle their personal information, and that they have a right to access the information that Diabetes Australia holds about them.
9.4 We may use cookies the Website. A cookie is a small text file that the Website may place on your device to store information (potentially including your personal information). We may use permanent/persistent cookies (which remain on your computer even after you close your browser) to store information that may speed up your use of the Website for any of your future visits to the Website. We may also use session cookies (which no longer remain after you end your browsing session) to help manage the display and presentation of information on the Website. Cookies may also be used by Third Party Service Providers including in links on the Website to facilitate the provision of services to you or to facilitate in directing you to other third party websites. Where you choose to enter such a linked website, you agree that to the extent permitted by law, Diabetes Australia are not responsible for the availability of such website and does not review or endorse and will not be liable, directly or indirectly, for how those websites or mobile applications manage your personal information.
You may refuse to use cookies by selecting the appropriate settings on your browser.
However, please note that if you do this, you may not be able to use the full functionality of the Website. Please note that blocking cookies may result in some parts of the Website(s) not working as efficiently as they might otherwise do or at all. This may affect your browsing experience.
10 Website links
10.1 Our Website may contain links to other websites operated by third parties who are not associated with us, these links are provided for your information only. Diabetes Australia has no control over those websites, materials contained in them or the services made available through them, and to the maximum extent permitted by law, excludes all liability for them including for any loss or damage that may arise from your use of them.
11 Changes to these terms
Diabetes Australia may change these Website User Terms at any time by updating them on the Website. Please check this page each time you use our Website, as we may update these terms from time to time. Your continued use of the Website after updated terms have been uploaded to the Website will evidence your agreement to our updated terms of use.
12 Termination
We may suspend, terminate or block your access to all or any part of our Website at any time and without prior notice to you if we deem it necessary or appropriate at our discretion. You agree that Diabetes Australia has no liability for any costs, losses or damages of any kind arising as a consequence of terminating access to the Website.
13 Severability
If any provision of these Website User Terms is determined by a court or other competent tribunal or authority to be illegal, invalid or unenforceable (or is illegal, invalid or unenforceable due to an applicable law e.g. the Australian Consumer Law) then:
(a) where the offending provision can be read down so as to give it a legal, valid and enforceable operation of a partial nature it must be read down to the extent necessary to achieve that result;
(b) where the offending provision cannot be read down then that provision must be severed from the document in which event, the remaining provisions of these Terms operate as if the severed provision had not been included; and
(c) the legality, validity or enforceability of that provision in any other jurisdiction or of the remaining provisions in that or any other jurisdiction is not affected.
14 Governing law and jurisdiction
These Website User Terms will be governed by and interpreted in accordance with the laws of Australian Capital Territory, and Diabetes Australia and you submit to the non-exclusive jurisdiction of the courts having jurisdiction there.
15 Definitions
Access Code means a password or other confidential code you use from time to time, that enables you to gain access to or use the Website.
Diabetes Australia, we, us or our means Diabetes Australia (ABN 47 008 528 461) or any other entity that operates or maintains the Website.
Website means the website operated by or on behalf of Diabetes Australia which provides information about the management of diabetes in schools, including training courses and registering for training courses.
Website User Terms means these terms and conditions as amended from time to time.
Third Party Service Provider means any third party engaged by Diabetes Australia to provide the Website, any part of the Website or any part of the services made available on the Website on its behalf.
User means you and any other person that has agreed with Diabetes Australia to be bound by these Website User Terms.
You and your means the person that is bound by these Website User Terms, other than Diabetes Australia.
16 Interpretation
Headings are for convenience only and do not affect interpretation. Unless the contrary intention appears, in this document:
(a) the singular includes the plural and vice versa;
(b) a reference to a document includes any agreement or other legally enforceable arrangement created by it (whether the document is in the form of an agreement, deed or otherwise), and any variation, replacement or novation of the document;
(c) the meaning of general words is not limited by specific examples introduced by “including”, “for example”, “such as” or similar expressions;
(d) a reference to “person” includes an individual, a body corporate, a partnership, a joint venture, an unincorporated association and an authority or any other entity or organisation;
(e) a reference to a particular person includes the person’s executors, administrators, successors, substitutes (including persons taking by novation) and assigns;
(f) a reference to “law” includes common law, principles of equity and legislation (including any statutes, regulations, codes and standards as amended from time to time); and
(g) no rule of construction will apply to the disadvantage of a party, because that party was responsible for the preparation of, or seeks to rely on, these terms and conditions.