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Home > Roles and Responsibilities > Role of health professionals
The NDSS is administered by Diabetes Australia Diabetes Australia Logo

Role of health professionals

 

What’s on this page

  • Key responsibilities
  • Diabetes management plan tips
  • Resources and links for health professionals

Diabetes health professionals help students, and their parents/carers adjust to and manage type 1 diabetes. They are also a key contact for guidance on managing the student’s diabetes at school.

Key responsibilities of health professionals

  • Oversee the student’s diabetes care and medical treatment and make clinical recommendations.
  • Develop the diabetes management plan with parents/carers and the student so that it can be easily understood and followed in a school setting.
  • Regularly review and update the diabetes management plan so it is accurate for school use.
  • Work with parents/carers in developing a plan for camps and excursions that meets the student’s diabetes needs outside school hours.
  • Provide guidance or support external training for school staff and parents/carers where needed.
  • Support the development of reasonable adjustments where schools require clarification of the student’s diabetes needs at school.
  • Use clear communication so that parents/carers have the understanding and confidence to relay key information about their child’s diabetes management to the school.

Tips to make diabetes management plans easy to follow

Schools may find it hard to understand plans where formats vary between different students, details are lacking, or handwritten changes cause confusion on how to implement the plan correctly.

  • Use clear, consistent formats.
  • Include all relevant details and be explicit.
  • Type the entire plan to avoid confusion with handwritten notes.
  • If updates are needed, fully update the plan instead of making handwritten changes.
  • Review the plan to make sure it is easy to understand and practical.

Find diabetes management plans and information specific to your state.

Resources and links for health professionals

  • Diabetes in Schools training
  • Diabetes management plan
  • Program FAQs

Health professionals can access a range of resources, tools and guides to help them support a student with type 1 diabetes while at school.

Find out more

Last updated: September 2025

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NDSS Helpline 1800 637 700
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Fax 1300 536 953
GPO Box 9824

(in your state/territory capital city)

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Diabetes Australia acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Owners and Custodians of this Country. We recognise their connection to land, waters, winds and culture. We pay the upmost respect to them, their cultures and to their Elders, past and present. We are committed to improving health outcomes for all Aboriginal and Torres Strait Islander people affected by diabetes and those at risk.

Call our helpline
1800 637 700
Get help Call the NDSS Helpline on 1800 637 700
or find out more information on how to get in touch here In an emergency call 000.