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Home > Life at School > Mobile Phone Access at School
The NDSS is administered by Diabetes Australia Diabetes Australia Logo

Mobile Phone Access at School

Mobile phone displaying health information

If a student uses a mobile phone or smartwatch to manage their diabetes, talk to the school principal to make sure they can use it at school.

What’s on this page

  • Mobile phone regulations
  • Requesting mobile phone access
  • State and territory school mobile phone policies

Mobile phone regulations at school

In most Australian states and territories, school regulations prohibit students using a mobile phone or smartwatch, even during recess and lunch breaks.

However, all states and territories permit students with medical needs to access mobile phones and other devices if required. This usually needs to be documented in the student’s diabetes management plan.

Requesting mobile phone access for students

To ensure students have access to their mobile phone and/or any other devices they need to manage their diabetes, parents or carers should ask the school principal for an exemption from mobile phone regulations. This request can be incorporated into the student’s diabetes management plan and discussed during meetings with the school.

It can be helpful for school staff to review the mobile phone policy for their state or territory, which will outline exemptions for devices used for health or medical reasons.

State and territory school mobile phone policies

  • Australian Capital Territory
  • New South Wales
  • Northern Territory
  • Queensland
  • South Australia
  • Tasmania
  • Victoria
  • Western Australia

Please note that non-government schools may not adhere to State and Territory policies. Speak directly to non-government schools for advice on access to mobile phones.

Last updated: September 2025

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NDSS Helpline 1800 637 700
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Fax 1300 536 953
GPO Box 9824

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Diabetes Australia acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Owners and Custodians of this Country. We recognise their connection to land, waters, winds and culture. We pay the upmost respect to them, their cultures and to their Elders, past and present. We are committed to improving health outcomes for all Aboriginal and Torres Strait Islander people affected by diabetes and those at risk.

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